Factual Investigations

Factual investigations are a service usually requested by insurance companies to determine liability regarding a workers’ compensation claim. It is a service that requires Consultants to gather information from the claimant and develop a statement of evidence. The claimant’s allegations need to be cross referenced with witnesses identified by the claimant. 

PeopleSense psychologists do not make a decision regarding claim liability, rather to gather the necessary information for the referrer to make an informed decision on liability.